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Illustrated Identity Ltd.Illustrated Identity Ltd.Illustrated Identity Ltd.
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UK Delivery

  • FREE Standard Delivery on orders over £100

 

Shipping

We dispatch everyday via Royal Mail services. If you require tracking information, please choose a tracked shipping method.

During busy times, public holidays or school holidays, orders may take longer than our usual1-3 day turnaround. Orders within the UK usually take 3-5 working days to be delivered. International orders can take up to 6 weeks to be delivered. Normally, most international orders are delivered within 2 weeks. 

 

UK Tracked 48 Shipping

All orders requiring Tracked 48 for the UK are shipped at 2pm, please be aware any orders made after 2pm will be shipped the following working day. If you require Saturday delivery, please contact us so we can quote for this service.

Change of Addresses

Please ensure your delivery information is correct before checking out, addresses cannot be changed once your order has been processed. If your address is incorrect, a refund cannot be issued or the order resent until it has been returned to us by Royal Mail. If your order has been returned to us due to an incorrect address, you will be required to pay for the additional postage for the order to be resent, or a refund can be issued minus the postage cost.

Tracking

For standard deliveries we send our parcels out 1st class but DO NOT have tracking information. Other orders processed with Tracked 48 postage you will receive notification along with tracking information via email or text if you have left your phone number in the order.

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